---
description: Get a quick and detailed side-by-side comparison for Commence vs EngageBay CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Commence vs EngageBay CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3059/sales-tracking/software) > [Commence \<span\>vs\</span\> EngageBay CRM](https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing)

# Compare Commence vs EngageBay CRM

Canonical: https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing

> Detailed comparison between Commence and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Commence | EngageBay CRM |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 44 | 907 |
| **Starting Price** | USD 29.00 | USD 14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Commence

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contact Database
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Territory Management
- Workflow Management

### EngageBay CRM

- API
- CRM
- Calendar/Reminder System
- Channel Management
- Contact Database
- Customer Database
- Dashboard
- Email Management
- Lead Management
- Lead Qualification
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Territory Management
- Workflow Management

## Links

- [View Commence Profile](https://www.getapp.com.au/software/8238/commence-crm-on-demand)
- [View EngageBay CRM Profile](https://www.getapp.com.au/software/113999/engagebay-marketing)
- [View Original Comparison](https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Commence vs EngageBay CRM Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Commence vs EngageBay CRM. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing","about":[{"@id":"https://www.getapp.com.au/software/8238/commence-crm-on-demand#software"},{"@id":"https://www.getapp.com.au/software/113999/engagebay-marketing#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Commence","description":"Core Features of the Dashboard:\n- Real time snapshot of leads, sales and service activity\n- Read or compose e-mail right within the dashboard\n- Analyze trends in your sales funnel\n- Alerts keep you on top of your game\n- Dashboard is customizable by individual or job function\n\nCore features of Help Desk and support\n- Create, track, escalate and resolve customer service requests\n- Resolve Service requests quickly and efficiently\n- Ensure consistent customer responses while lowering training cost\n- Introduce new products and services while delivering world-class customer service\n- Real time customer support dashboard measures staff productivity\n- Analytical reporting provides number of active tickets, how long they have been open and if they have been escalated\n\nCore features for reporting and analytics\n- View account status, identify new opportunities, manage the sales pipeline and the efficiency of your sales team\n- Pre-built, ad-hoc and graphical reporting help you to make informed business decisions\n- Built in report generator enables the creation of customer reports\n- Identify issues and take appropriate action before they impact your business\n- Monitor the effectiveness of sales opportunities, marketing programs and service ticket management\n- Graphical analysis provides a quick view of deal flow, win/loss analysis, average deal size and more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/de1b261d-a092-468b-befe-16f2ff71d22f.png","url":"https://www.getapp.com.au/software/8238/commence-crm-on-demand","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/8238/commence-crm-on-demand#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":44},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"EngageBay CRM","description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c022a545-6749-4e63-9bdb-3f36b906a383.png","url":"https://www.getapp.com.au/software/113999/engagebay-marketing","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/113999/engagebay-marketing#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":907},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Tracking Software","position":2,"item":"/directory/3059/sales-tracking/software","@type":"ListItem"},{"name":"Commence vs EngageBay CRM","position":3,"item":"https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/8238/113999/commence-crm-on-demand/vs/engagebay-marketing#breadcrumblist"}]}
</script>
