---
description: Get a quick and detailed side-by-side comparison for iContact vs EngageBay CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iContact vs EngageBay CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [iContact \<span\>vs\</span\> EngageBay CRM](https://www.getapp.com.au/compare/740/113999/icontact/vs/engagebay-marketing)

# Compare iContact vs EngageBay CRM

Canonical: https://www.getapp.com.au/compare/740/113999/icontact/vs/engagebay-marketing

> Detailed comparison between iContact and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | iContact | EngageBay CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 604 | 908 |
| **Starting Price** | USD 14.00 | USD 14.99 |
| **Free Trial** | - | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### iContact

- API
- Activity Tracking
- Automated Publishing
- CAN-SPAM Compliance
- Campaign Planning
- Channel Management
- Content Management
- Customisable Branding
- Email Management
- Email Monitoring
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Account Management
- Post Scheduling
- Segmentation
- Social Media Integration
- Subscriber Management
- Web Forms

### EngageBay CRM

- API
- Activity Tracking
- Automated Publishing
- CAN-SPAM Compliance
- Campaign Planning
- Channel Management
- Content Management
- Customisable Branding
- Email Management
- Email Monitoring
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Account Management
- Post Scheduling
- Segmentation
- Social Media Integration
- Subscriber Management
- Web Forms

## Links

- [View iContact Profile](https://www.getapp.com.au/software/740/icontact)
- [View EngageBay CRM Profile](https://www.getapp.com.au/software/113999/engagebay-marketing)
- [View Original Comparison](https://www.getapp.com.au/compare/740/113999/icontact/vs/engagebay-marketing)

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