---
description: Get a quick and detailed side-by-side comparison for Salesforce Marketing Cloud vs Zoho CRM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Marketing Cloud vs Zoho CRM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Content Marketing Software](/directory/607/content-marketing/software) > [Salesforce Marketing Cloud \<span\>vs\</span\> Zoho CRM](https://www.getapp.com.au/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm)

# Compare Salesforce Marketing Cloud vs Zoho CRM

Canonical: https://www.getapp.com.au/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm

> Detailed comparison between Salesforce Marketing Cloud and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Marketing Cloud | Zoho CRM |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 529 | 6974 |
| **Starting Price** | USD 25.00 | USD 14.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Marketing Cloud

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Planning
- Channel Management
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Real-Time Data
- Sales Activity Management
- Segmentation
- Social Marketing
- Website Visitor Tracking
- eCommerce Management

### Zoho CRM

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Planning
- Channel Management
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Real-Time Data
- Sales Activity Management
- Segmentation
- Social Marketing
- Website Visitor Tracking
- eCommerce Management

## Links

- [View Salesforce Marketing Cloud Profile](https://www.getapp.com.au/software/607/salesforce-marketing-cloud)
- [View Zoho CRM Profile](https://www.getapp.com.au/software/9908/zoho-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/607/9908/salesforce-marketing-cloud/vs/zoho-crm)

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