---
description: Get a quick and detailed side-by-side comparison for Salesforce Marketing Cloud vs Braze. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Marketing Cloud vs Braze Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/304/campaign-management/software) > [Salesforce Marketing Cloud \<span\>vs\</span\> Braze](https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy)

# Compare Salesforce Marketing Cloud vs Braze

Canonical: https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy

> Detailed comparison between Salesforce Marketing Cloud and Braze. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Marketing Cloud | Braze |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 532 | 168 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Marketing Cloud

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Campaign Planning
- Campaign Scheduling
- Content Management
- Conversion Rate Optimisation
- Dashboard
- Engagement Tracking
- For Marketing and Advertising
- Lead Capture
- Lead Management
- Monitoring
- Personalization
- Real-Time Data
- Segmentation
- Social Marketing
- Subscriber Management
- Website Visitor Tracking

### Braze

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Campaign Planning
- Campaign Scheduling
- Content Management
- Conversion Rate Optimisation
- Dashboard
- Engagement Tracking
- For Marketing and Advertising
- Lead Capture
- Lead Management
- Monitoring
- Personalization
- Real-Time Data
- Segmentation
- Social Marketing
- Subscriber Management
- Website Visitor Tracking

## Links

- [View Salesforce Marketing Cloud Profile](https://www.getapp.com.au/software/607/salesforce-marketing-cloud)
- [View Braze Profile](https://www.getapp.com.au/software/2052401/appboy)
- [View Original Comparison](https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Marketing Cloud vs Braze Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Salesforce Marketing Cloud vs Braze. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy","about":[{"@id":"https://www.getapp.com.au/software/607/salesforce-marketing-cloud#software"},{"@id":"https://www.getapp.com.au/software/2052401/appboy#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Salesforce Marketing Cloud","description":"Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer. Use powerful data management to collect, organise, and securely store first-, second-, and third-party data — alongside offline data — to create complete consumer data profiles. Tailor every interaction along the journey with your brand using built-in AI. Then, engage each individual consumer at scale using industry-leading email, mobile, advertising, and social solutions.","image":"https://images.g2crowd.com/display-layer-screenshots/340/1e4a70633d6615555aea01f2bc8a044ed676b659bf539cde8e8973cd1f2d20b0.webp","url":"https://www.getapp.com.au/software/607/salesforce-marketing-cloud","@id":"https://www.getapp.com.au/software/607/salesforce-marketing-cloud#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":532,"ratingValue":4.2},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Braze","description":"Braze is a cloud-based customer engagement platform that collects and activates first-party data to deliver personalized, real-time messaging across email, SMS, push notifications, WhatsApp, in-app messages, Content Cards, web, LINE, RCS Business Messaging, and paid media channels including Meta, Google, Pinterest, Snapchat, TikTok, and Criteo. Marketers use the platform to build audience segments, orchestrate cross-channel customer journeys, run experiments, and measure engagement outcomes from a single interface. Braze serves 2,500+ B2C brands across more than 70 countries, spanning retail and eCommerce, financial services and fintech, media and entertainment, health and wellness, CPG, and QSR and on-demand food and beverage delivery.\n\nThe platform is built around four core components: a web-based dashboard UI, mobile and web SDKs, a REST API for server-side data ingestion and triggering, and a bi-directional data platform with zero-copy integrations to data warehouses including Snowflake, Databricks, Google BigQuery, Amazon Redshift, Microsoft Azure, and AWS S3. Canvas, the platform's no-code drag-and-drop journey builder, supports branching logic, delays, audience syncs, and real-time triggers. Audience segmentation tools construct dynamic user profiles and segments based on behavioral data, purchase history, and predictive scores. Experimentation capabilities cover A/B/n testing of copy, creative, timing, channel mix, and promotions, with conversion dashboards, global holdout groups, and per-channel engagement metrics for measurement.\n\nBraze includes an integrated AI and machine learning suite spanning decisioning, prediction, content generation, optimization, recommendations, and autonomous execution. Key capabilities include reinforcement learning-based channel and timing optimization, predictive churn and purchase scoring, AI-generated message copy and personalization logic, deep learning product recommendations, and natural language-to-SQL segment and report building. The platform supports granular user permissions and meets enterprise compliance standards including HIPAA, ISO 27001, and SOC 2 Type 2. Hosted infrastructure provides auto-scaling and multi-region support. Over 140 turnkey partner integrations connect Braze to existing martech and data stacks, and pricing is based on actively engaged users rather than total database size or seat licenses.","image":"https://images.g2crowd.com/display-layer-screenshots/20732/af97cab8d5739c87d351a3af6cff804311867b454663f36554da3cb5d1158d96.png","url":"https://www.getapp.com.au/software/2052401/appboy","@id":"https://www.getapp.com.au/software/2052401/appboy#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":168,"ratingValue":4.7},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Campaign Management Software","position":2,"item":"/directory/304/campaign-management/software","@type":"ListItem"},{"name":"Salesforce Marketing Cloud vs Braze","position":3,"item":"https://www.getapp.com.au/compare/607/2052401/salesforce-marketing-cloud/vs/appboy","@type":"ListItem"}]}]}
</script>
