---
description: Get a quick and detailed side-by-side comparison for ManageEngine AssetExplorer vs Freshservice. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine AssetExplorer vs Freshservice Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Purchasing Software](/directory/245/purchasing/software) > [ManageEngine AssetExplorer \<span\>vs\</span\> Freshservice](https://www.getapp.com.au/compare/50588/91351/assetexplorer/vs/freshservice)

# Compare ManageEngine AssetExplorer vs Freshservice

Canonical: https://www.getapp.com.au/compare/50588/91351/assetexplorer/vs/freshservice

> Detailed comparison between ManageEngine AssetExplorer and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine AssetExplorer | Freshservice |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 13 | 685 |
| **Starting Price** | USD 795.00 | USD 19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine AssetExplorer

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Compliance Management
- Compliance Tracking
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Customizable Reports
- Document Management
- Inventory Management
- License Tracking
- Monitoring
- Order Management
- Procurement Management
- Purchase Order Management
- Reporting/Analytics
- Requisition Management
- Supplier Management

### Freshservice

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Compliance Management
- Compliance Tracking
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Customizable Reports
- Document Management
- Inventory Management
- License Tracking
- Monitoring
- Order Management
- Procurement Management
- Purchase Order Management
- Reporting/Analytics
- Requisition Management
- Supplier Management

## Links

- [View ManageEngine AssetExplorer Profile](https://www.getapp.com.au/software/50588/assetexplorer)
- [View Freshservice Profile](https://www.getapp.com.au/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.com.au/compare/50588/91351/assetexplorer/vs/freshservice)

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