---
description: Get a quick and detailed side-by-side comparison for SurveyMonkey vs Hotjar. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey vs Hotjar Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyMonkey \<span\>vs\</span\> Hotjar](https://www.getapp.com.au/compare/2371/101789/surveymonkey/vs/hotjar)

# Compare SurveyMonkey vs Hotjar

Canonical: https://www.getapp.com.au/compare/2371/101789/surveymonkey/vs/hotjar

> Detailed comparison between SurveyMonkey and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Hotjar |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 10427 | 539 |
| **Starting Price** | USD 30.00 | USD 39.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SurveyMonkey

- API
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Hotjar

- API
- Commenting/Notes
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Single Sign On
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View SurveyMonkey Profile](https://www.getapp.com.au/software/2371/surveymonkey)
- [View Hotjar Profile](https://www.getapp.com.au/software/101789/hotjar)
- [View Original Comparison](https://www.getapp.com.au/compare/2371/101789/surveymonkey/vs/hotjar)

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