---
description: Get a quick and detailed side-by-side comparison for Salesforce Communications Cloud vs Omnia360. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Communications Cloud vs Omnia360 Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Billing and Provisioning Software](/directory/965/billing-and-provisioning/software) > [Salesforce Communications Cloud \<span\>vs\</span\> Omnia360](https://www.getapp.com.au/compare/2062821/2075461/communications-cloud/vs/omnia360)

# Compare Salesforce Communications Cloud vs Omnia360

Canonical: https://www.getapp.com.au/compare/2062821/2075461/communications-cloud/vs/omnia360

> Detailed comparison between Salesforce Communications Cloud and Omnia360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Communications Cloud | Omnia360 |
| **Overall rating** | - | 3.0/5 |
| **Total Reviews** | 0 | 2 |
| **Starting Price** | USD 275.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Communications Cloud

- API
- Accounting Integration
- Activity Dashboard
- Asset Tracking
- Billing & Invoicing
- CRM
- Carrier Access Billing
- Customer Accounts
- Customer History
- Customisable Billing
- Lead Management
- Order Management
- Product Catalog
- Real-Time Data
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Service Provisioning
- Service Request Management
- Third-Party Integrations

### Omnia360

- API
- Accounting Integration
- Activity Dashboard
- Billing & Invoicing
- CRM
- Carrier Access Billing
- Customer Accounts
- Customer History
- Customisable Billing
- Order Management
- Product Catalog
- Real-Time Data
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Service Provisioning
- Service Request Management
- Third-Party Integrations

## Links

- [View Salesforce Communications Cloud Profile](https://www.getapp.com.au/software/2062821/communications-cloud)
- [View Omnia360 Profile](https://www.getapp.com.au/software/2075461/omnia360)
- [View Original Comparison](https://www.getapp.com.au/compare/2062821/2075461/communications-cloud/vs/omnia360)

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