---
description: Get a quick and detailed side-by-side comparison for CivicRMS vs Kaseware. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CivicRMS vs Kaseware Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/983/law-enforcement/software) > [CivicRMS \<span\>vs\</span\> Kaseware](https://www.getapp.com.au/compare/2059979/2075699/civiceye/vs/kaseware)

# Compare CivicRMS vs Kaseware

Canonical: https://www.getapp.com.au/compare/2059979/2075699/civiceye/vs/kaseware

> Detailed comparison between CivicRMS and Kaseware. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CivicRMS | Kaseware |
| **Overall rating** | 4.4/5 | 3.0/5 |
| **Total Reviews** | 8 | 3 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### CivicRMS

- API
- Activity Dashboard
- Alerts/Notifications
- Case Management
- Court Management Integration
- Criminal Database
- Customizable Fields
- Customizable Reports
- Data Visualization
- Evidence Management
- Field Reporting
- For Law Enforcement Agencies
- Geographic Maps
- Incident Mapping
- Investigation Management
- Monitoring
- Records Management
- Reporting & Statistics
- Third-Party Integrations

### Kaseware

- API
- Activity Dashboard
- Alerts/Notifications
- Case Management
- Court Management Integration
- Criminal Database
- Customizable Fields
- Customizable Reports
- Data Visualization
- Evidence Management
- Field Reporting
- For Law Enforcement Agencies
- Geographic Maps
- Incident Mapping
- Investigation Management
- Records Management
- Reporting & Statistics
- Scheduling
- Third-Party Integrations

## Links

- [View CivicRMS Profile](https://www.getapp.com.au/software/2059979/civiceye)
- [View Kaseware Profile](https://www.getapp.com.au/software/2075699/kaseware)
- [View Original Comparison](https://www.getapp.com.au/compare/2059979/2075699/civiceye/vs/kaseware)

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