---
description: Get a quick and detailed side-by-side comparison for Exelysis Contact Center vs Fathom. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Exelysis Contact Center vs Fathom Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Exelysis Contact Center \<span\>vs\</span\> Fathom](https://www.getapp.com.au/compare/2059962/2071295/exelysis-contact-center/vs/fathom-1)

# Compare Exelysis Contact Center vs Fathom

Canonical: https://www.getapp.com.au/compare/2059962/2071295/exelysis-contact-center/vs/fathom-1

> Detailed comparison between Exelysis Contact Center and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exelysis Contact Center | Fathom |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 26 | 808 |
| **Starting Price** | EUR 50.00 | USD 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation |

## Key features

### Exelysis Contact Center

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Recording
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

### Fathom

- API
- CRM
- Call Recording
- Call Tracking
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Video Conferencing

## Links

- [View Exelysis Contact Center Profile](https://www.getapp.com.au/software/2059962/exelysis-contact-center)
- [View Fathom Profile](https://www.getapp.com.au/software/2071295/fathom-1)
- [View Original Comparison](https://www.getapp.com.au/compare/2059962/2071295/exelysis-contact-center/vs/fathom-1)

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