---
description: Get a quick and detailed side-by-side comparison for Zendesk Suite vs Qiscus. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite vs Qiscus Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Zendesk Suite \<span\>vs\</span\> Qiscus](https://www.getapp.com.au/compare/9448/2059385/zendesk/vs/qiscus)

# Compare Zendesk Suite vs Qiscus

Canonical: https://www.getapp.com.au/compare/9448/2059385/zendesk/vs/qiscus

> Detailed comparison between Zendesk Suite and Qiscus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Qiscus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 4072 | 7 |
| **Starting Price** | USD 39.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Zendesk Suite

- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Management
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Email Management
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Channel Communication
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- SMS Messaging
- Social Media Integration
- Transcripts/Chat History

### Qiscus

- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Email Management
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Channel Communication
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- SMS Messaging
- Social Media Integration
- Transcripts/Chat History

## Links

- [View Zendesk Suite Profile](https://www.getapp.com.au/software/9448/zendesk)
- [View Qiscus Profile](https://www.getapp.com.au/software/2059385/qiscus)
- [View Original Comparison](https://www.getapp.com.au/compare/9448/2059385/zendesk/vs/qiscus)

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