---
description: Get a quick and detailed side-by-side comparison for ClickTale vs Hotjar. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ClickTale vs Hotjar Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/2075/user-testing/software) > [ClickTale \<span\>vs\</span\> Hotjar](https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar)

# Compare ClickTale vs Hotjar

Canonical: https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar

> Detailed comparison between ClickTale and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ClickTale | Hotjar |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 9 | 541 |
| **Starting Price** | - | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### ClickTale

- API
- Behavioral Analytics
- Conversion Tracking
- Customer Segmentation
- Dashboard
- Heatmaps
- Monitoring
- Multi-Channel Data Collection
- Performance Management
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Tagging
- Text Analysis
- User Interaction Tracking
- Website Analytics

### Hotjar

- API
- Behavioral Analytics
- Conversion Tracking
- Customer Segmentation
- Customizable Reports
- Dashboard
- Heatmaps
- KPI Monitoring
- Monitoring
- Multi-Channel Data Collection
- Real-Time Data
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Tagging
- Text Analysis
- User Interaction Tracking
- Video Support
- Website Analytics

## Links

- [View ClickTale Profile](https://www.getapp.com.au/software/20572/clicktale)
- [View Hotjar Profile](https://www.getapp.com.au/software/101789/hotjar)
- [View Original Comparison](https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ClickTale vs Hotjar Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for ClickTale vs Hotjar. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar","about":[{"@id":"https://www.getapp.com.au/software/20572/clicktale#software"},{"@id":"https://www.getapp.com.au/software/101789/hotjar#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"ClickTale","description":"ClickTale is a website user engagement platform that helps to analyse, understand and improve how users interact with your website. The app offers a number of features which combined give a deeper understanding of how your users behave whilst on your site. These features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of site efficiency tools.\n\nClickTale's session playback gives you a recording of all browser sessions, showing how users navigate across your site and which elements they interact with most. The selection of heatmaps offered in ClickTale include mouse move, click, attention and scroll reach heatmaps. Link analytics shows you where visitors hover, click and hesitate. You can place two heatmaps side-by-side for a comparison of various pages and versions.\n\nClickTale also includes a graphic conversion funnel that shows your visitors page-to-page journey across your site, allowing you to see where customers drop off and the highest converting paths. Furthermore, the app offers form analytics to identify the fields that are filled out the most. With ClickTale's site efficiency tools you can access bounce reports and JS errors reports. You can see an overview of all this activity - bounce reports, session playbacks and heatmaps - through ClickTale's page console .","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/88f02c5f-5cbf-4121-8f44-92fc56259ff8.png","url":"https://www.getapp.com.au/software/20572/clicktale","@id":"https://www.getapp.com.au/software/20572/clicktale#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":9},"operatingSystem":"Cloud"},{"name":"Hotjar","description":"Hotjar is a comprehensive behavior analytics platform that provides website owners with detailed insights into user behavior and interaction patterns. The platform combines multiple analytical tools into a unified system, allowing businesses to observe real user sessions through recordings and heatmaps that visualize where visitors click, move, and spend time on web pages. These visualization tools help identify which page elements drive conversions and which areas users ignore, enabling data-driven optimization decisions without relying on assumptions.\n\nThe platform extends beyond passive observation by incorporating active feedback collection mechanisms. Through customizable surveys and feedback widgets, organizations can gather direct input from users about their experiences, preferences, and pain points while navigating the website. This combination of observational data and user-provided feedback creates a holistic understanding of the customer journey, highlighting friction points and opportunities for improvement. Hotjar also offers interview functionality for conducting one-on-one sessions with users to test prototypes, validate hypotheses, and refine designs based on real user interactions.\n\nHotjar integrates with popular analytics and marketing tools including Google Analytics, Unbounce, and Zapier, allowing teams to connect behavioral insights with other data sources for comprehensive analysis. The platform includes additional analytical capabilities such as funnels for tracking user paths, dashboards for centralized data visualization, and trend analysis for monitoring changes in user behavior over time. These features support various team functions across organizations, providing specialized insights for marketing teams optimizing campaigns, product managers making roadmap decisions, designers refining user experiences, and researchers conducting usability studies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3967b1d0-003d-48ea-b373-3cea342d9d3b.png","url":"https://www.getapp.com.au/software/101789/hotjar","@id":"https://www.getapp.com.au/software/101789/hotjar#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":541},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"User Testing Software","position":2,"item":"/directory/2075/user-testing/software","@type":"ListItem"},{"name":"ClickTale vs Hotjar","position":3,"item":"https://www.getapp.com.au/compare/20572/101789/clicktale/vs/hotjar","@type":"ListItem"}]}]}
</script>