---
description: Get a quick and detailed side-by-side comparison for Text Request vs 24x7 Customer. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Text Request vs 24x7 Customer Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Text Request \<span\>vs\</span\> 24x7 Customer](https://www.getapp.com.au/compare/2051851/2079780/text-request/vs/24x7-customer)

# Compare Text Request vs 24x7 Customer

Canonical: https://www.getapp.com.au/compare/2051851/2079780/text-request/vs/24x7-customer

> Detailed comparison between Text Request and 24x7 Customer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | 24x7 Customer |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1193 | 0 |
| **Starting Price** | USD 59.00 | USD 150.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Text Request

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Communication Management
- Customer History
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Tagging
- Third-Party Integrations

### 24x7 Customer

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Communication Management
- Customer History
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Tagging
- Third-Party Integrations

## Links

- [View Text Request Profile](https://www.getapp.com.au/software/2051851/text-request)
- [View 24x7 Customer Profile](https://www.getapp.com.au/software/2079780/24x7-customer)
- [View Original Comparison](https://www.getapp.com.au/compare/2051851/2079780/text-request/vs/24x7-customer)

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