---
description: Get a quick and detailed side-by-side comparison for Viber vs Text Request. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viber vs Text Request Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Viber \<span\>vs\</span\> Text Request](https://www.getapp.com.au/compare/2049588/2051851/viber/vs/text-request)

# Compare Viber vs Text Request

Canonical: https://www.getapp.com.au/compare/2049588/2051851/viber/vs/text-request

> Detailed comparison between Viber and Text Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Text Request |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 4058 | 1193 |
| **Starting Price** | - | USD 59.00 |
| **Free Trial** | - | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Not Offered | Live Online, Webinars, Documentation, Videos |

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Personalization
- Reporting/Analytics
- Video Support

### Text Request

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Dashboard
- Feedback Management
- Interaction Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Data
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

## Links

- [View Viber Profile](https://www.getapp.com.au/software/2049588/viber)
- [View Text Request Profile](https://www.getapp.com.au/software/2051851/text-request)
- [View Original Comparison](https://www.getapp.com.au/compare/2049588/2051851/viber/vs/text-request)

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