---
description: Get a quick and detailed side-by-side comparison for Referral Factory vs Birdeye Referrals. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Referral Factory vs Birdeye Referrals Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Referral Software](/directory/742/referral-marketing/software) > [Referral Factory \<span\>vs\</span\> Birdeye Referrals](https://www.getapp.com.au/compare/2048207/2057023/referral-factory/vs/birdeye-referrals)

# Compare Referral Factory vs Birdeye Referrals

Canonical: https://www.getapp.com.au/compare/2048207/2057023/referral-factory/vs/birdeye-referrals

> Detailed comparison between Referral Factory and Birdeye Referrals. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Referral Factory | Birdeye Referrals |
| **Overall rating** | 4.8/5 | 3.3/5 |
| **Total Reviews** | 162 | 3 |
| **Starting Price** | USD 200.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Documentation, Videos | - |

## Key features

### Referral Factory

- Activity Tracking
- Campaign Management
- Customizable Reports
- Customizable Templates
- Email Marketing
- Engagement Tracking
- For Customer Referrals
- Lead Capture
- Lead Engagement
- Lead Management
- Multi-Campaign
- Multi-Channel Marketing
- Performance Metrics
- Real-Time Reporting
- Referral Templates
- Referral Tracking
- Reporting & Statistics
- Rewards Management
- Social Media Integration
- Social Promotion

### Birdeye Referrals

- Activity Tracking
- Campaign Management
- Customizable Reports
- Customizable Templates
- Email Marketing
- Engagement Tracking
- For Customer Referrals
- Lead Capture
- Lead Engagement
- Lead Management
- Multi-Campaign
- Multi-Channel Marketing
- Performance Metrics
- Real-Time Reporting
- Referral Templates
- Referral Tracking
- Reporting & Statistics
- Rewards Management
- Social Media Integration
- Social Promotion

## Links

- [View Referral Factory Profile](https://www.getapp.com.au/software/2048207/referral-factory)
- [View Birdeye Referrals Profile](https://www.getapp.com.au/software/2057023/birdeye-referrals)
- [View Original Comparison](https://www.getapp.com.au/compare/2048207/2057023/referral-factory/vs/birdeye-referrals)

-----

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