---
description: Get a quick and detailed side-by-side comparison for CDK Global vs Salesforce for Automotive. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CDK Global vs Salesforce for Automotive Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [CDK Global \<span\>vs\</span\> Salesforce for Automotive](https://www.getapp.com.au/compare/2047704/2050953/cdk-global/vs/salesforce-automotive-crm)

# Compare CDK Global vs Salesforce for Automotive

Canonical: https://www.getapp.com.au/compare/2047704/2050953/cdk-global/vs/salesforce-automotive-crm

> Detailed comparison between CDK Global and Salesforce for Automotive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CDK Global | Salesforce for Automotive |
| **Overall rating** | 4.1/5 | 5.0/5 |
| **Total Reviews** | 207 | 1 |
| **Starting Price** | - | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### CDK Global

- Accounting
- Contact Database
- Document Management
- Financing Management
- For Automotive Dealerships
- Forecasting
- Inventory Management
- Lead Management
- Lease Tracking
- New Car Dealer
- Reporting/Analytics
- Sales Floor Management
- Service Department
- Used Car Dealer

### Salesforce for Automotive

- Accounting
- Contact Database
- Customizable Reports
- Discount Management
- Document Management
- Financing Management
- For Automotive Dealerships
- Forecasting
- Inventory Management
- Lead Capture
- Lead Management
- Lease Tracking
- New Car Dealer
- Reminders
- Reporting/Analytics
- Sales Floor Management
- Service Department
- Service History
- Stock Management
- Used Car Dealer

## Links

- [View CDK Global Profile](https://www.getapp.com.au/software/2047704/cdk-global)
- [View Salesforce for Automotive Profile](https://www.getapp.com.au/software/2050953/salesforce-automotive-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/2047704/2050953/cdk-global/vs/salesforce-automotive-crm)

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