---
description: Get a quick and detailed side-by-side comparison for Sprout Social vs Birdeye. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sprout Social vs Birdeye Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [Sprout Social \<span\>vs\</span\> Birdeye](https://www.getapp.com.au/compare/20453/112535/sprout-social/vs/birdeye)

# Compare Sprout Social vs Birdeye

Canonical: https://www.getapp.com.au/compare/20453/112535/sprout-social/vs/birdeye

> Detailed comparison between Sprout Social and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sprout Social | Birdeye |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 607 | 704 |
| **Starting Price** | USD 199.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Sprout Social

- API
- Automated Publishing
- CRM
- Content Management
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Management
- Performance Metrics
- Post Scheduling
- Real-Time Analytics
- Real-Time Reporting
- Review Monitoring
- Social Media Integration
- Web Tracking

### Birdeye

- API
- Automated Publishing
- CRM
- Content Management
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Management
- Performance Metrics
- Post Scheduling
- Real-Time Analytics
- Real-Time Reporting
- Review Monitoring
- Social Media Integration
- Web Tracking

## Links

- [View Sprout Social Profile](https://www.getapp.com.au/software/20453/sprout-social)
- [View Birdeye Profile](https://www.getapp.com.au/software/112535/birdeye)
- [View Original Comparison](https://www.getapp.com.au/compare/20453/112535/sprout-social/vs/birdeye)

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