---
description: Get a quick and detailed side-by-side comparison for Whale vs Mayday. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Whale vs Mayday Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [Whale \<span\>vs\</span\> Mayday](https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday)

# Compare Whale vs Mayday

Canonical: https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday

> Detailed comparison between Whale and Mayday. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Whale | Mayday |
| **Overall rating** | 3.7/5 | 4.7/5 |
| **Total Reviews** | 6 | 31 |
| **Starting Price** | USD 10.00 | - |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Whale

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Decision Support Systems
- Document Management
- Email Alerts
- Full Text Search
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Surveys & Feedback
- Web Notifications
- Website Integration
- Wiki
- Workflow Management

### Mayday

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Decision Support Systems
- Document Management
- Email Alerts
- Full Text Search
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Surveys & Feedback
- Web Notifications
- Website Integration
- Wiki
- Workflow Management

## Links

- [View Whale Profile](https://www.getapp.com.au/software/2036359/whale)
- [View Mayday Profile](https://www.getapp.com.au/software/2068504/mayday)
- [View Original Comparison](https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Whale vs Mayday Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Whale vs Mayday. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday","about":[{"@id":"https://www.getapp.com.au/software/2036359/whale#software"},{"@id":"https://www.getapp.com.au/software/2068504/mayday#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Whale","description":"Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees. \n\nWhale provides a browser extension, which allows staff members to access learning content within existing business applications through plug-and-play integration.\n\nThe solution offers a WYSIWYG editor, which teams can utilize to record screens, create step-by-step video tutorials, customize content based on job function, department, or location, and store materials across playbooks, libraries, and cards. \n\nAdministrators can set up an ownership system to monitor and review content, interlink documents using tags or color codes, and let subject matter experts update their knowledge base according to industry guidelines. \n\nEmployees can also use a self-service portal to browse or search for learning content using filters specific to their skills, tags, and departments.\n\nWhale facilitates integration with several technology providers and applications such as Microsoft Teams, OneDrive, Google Drive, Salesforce, ConnectWise, HubSpot, and more. \n\nIt provides an insights dashboard, which lets managers analyze the team's performance and gain visibility into knowledge gaps and create assignments to improve specific user skills.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/643fca52-8315-4ac4-9e03-5a3f48295fd3.png","url":"https://www.getapp.com.au/software/2036359/whale","@id":"https://www.getapp.com.au/software/2036359/whale#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.7,"bestRating":5,"ratingCount":6},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Mayday","description":"Mayday is a cloud-based knowledge base that centralizes, harmonizes, and displays knowledge for customer services and call centers. The platform improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.\n\nCompanies such as Accor, Webhelp or Rakuten use Mayday to simplify operations and elevate service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09c26300-368d-4765-bd60-02f2f5163678.jpeg","url":"https://www.getapp.com.au/software/2068504/mayday","@id":"https://www.getapp.com.au/software/2068504/mayday#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":31},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/2823/knowledge-base/software","@type":"ListItem"},{"name":"Whale vs Mayday","position":3,"item":"https://www.getapp.com.au/compare/2036359/2068504/whale/vs/mayday","@type":"ListItem"}]}]}
</script>