---
description: Get a quick and detailed side-by-side comparison for 800.com vs JustCall. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 800.com vs JustCall Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com \<span\>vs\</span\> JustCall](https://www.getapp.com.au/compare/2008915/2047760/800-com/vs/justcall)

# Compare 800.com vs JustCall

Canonical: https://www.getapp.com.au/compare/2008915/2047760/800-com/vs/justcall

> Detailed comparison between 800.com and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 800.com | JustCall |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 364 | 225 |
| **Starting Price** | USD 149.00 | USD 29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### 800.com

- API
- Archiving & Retention
- CRM
- Call Disposition
- Call Routing
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Callback Scheduling
- Contact Database
- Customizable Reports
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### JustCall

- API
- Archiving & Retention
- CRM
- Call Disposition
- Call Routing
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Callback Scheduling
- Contact Database
- Customizable Reports
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View 800.com Profile](https://www.getapp.com.au/software/2008915/800-com)
- [View JustCall Profile](https://www.getapp.com.au/software/2047760/justcall)
- [View Original Comparison](https://www.getapp.com.au/compare/2008915/2047760/800-com/vs/justcall)

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