---
description: Get a quick and detailed side-by-side comparison for Salesforce Field Service vs RouteIQ. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Field Service vs RouteIQ Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Salesforce Field Service \<span\>vs\</span\> RouteIQ](https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq)

# Compare Salesforce Field Service vs RouteIQ

Canonical: https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq

> Detailed comparison between Salesforce Field Service and RouteIQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Field Service | RouteIQ |
| **Overall rating** | 4.3/5 | - |
| **Total Reviews** | 33 | 0 |
| **Starting Price** | USD 50.00 | USD 12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Salesforce Field Service

- Activity Dashboard
- Alerts/Notifications
- CRM
- Contact Management
- Customizable Reports
- Dispatch Management
- Driver Management
- Fuel Tracking
- GPS
- Geographic Maps
- Location Tracking
- Mobile Access
- Real-Time Data
- Reporting & Statistics
- Route Optimization
- Safety Management
- Service History
- Territory Management

### RouteIQ

- Activity Dashboard
- Alerts/Notifications
- CRM
- Contact Management
- Dispatch Management
- Driver Management
- GPS
- Geographic Maps
- Lead Management
- Location Tracking
- Mobile Access
- Real-Time Data
- Reporting & Statistics
- Route Optimization
- Sales Activity Management
- Territory Management

## Links

- [View Salesforce Field Service Profile](https://www.getapp.com.au/software/144011/field-service-lightning)
- [View RouteIQ Profile](https://www.getapp.com.au/software/2071272/routeiq)
- [View Original Comparison](https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Field Service vs RouteIQ Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Salesforce Field Service vs RouteIQ. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq","about":[{"@id":"https://www.getapp.com.au/software/144011/field-service-lightning#software"},{"@id":"https://www.getapp.com.au/software/2071272/routeiq#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Salesforce Field Service","description":"Salesforce Field Service is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders, and gain real-time visibility into all field service operations. \n\nThes field service operations features allow organizations to create work orders, access knowledge articles, and track SLA compliance while on site. The platform includes intelligent schedule optimization tools that automatically assign jobs to the correct resource based on location, skills, time, and other customizable rules. The software also equipment and personnel tracking. \n\nWith the Salesforce Field Service mobile app, businesses can manage their mobile workforce from remote locations. The dispatcher console enables managers to track service delivery and receive real-time alerts about ongoing projects, incidents, and operational performance. The platform also comes with AI-enabled image recognition capabilities that can identify assets and parts that need to be fixed or replaced.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc07fc84-6ce6-43f6-bb15-bcfef2146bd8.png","url":"https://www.getapp.com.au/software/144011/field-service-lightning","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/144011/field-service-lightning#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":33,"ratingValue":4.3},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"RouteIQ","description":"RouteIQ is a cloud-based route planning solution that helps small to large businesses visualize sales maps and optimize routes within Zoho CRM. It enables users to plan and optimize routes based on distance, appointments, and drop-ins. RouteIQ also helps visualize CRM data on interactive maps and explore nearby prospects. It offers a variety of features such as real-time itinerary updates, check-ins, location intelligence, mobile access, heatmaps, alerts/notifications, third-party integration, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2cc31e38-107b-4526-bd81-730e27890df6.jpeg","url":"https://www.getapp.com.au/software/2071272/routeiq","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2071272/routeiq#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/255/field-service-management/software","@type":"ListItem"},{"name":"Salesforce Field Service vs RouteIQ","position":3,"item":"https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/144011/2071272/field-service-lightning/vs/routeiq#breadcrumblist"}]}
</script>
