---
description: Get a quick and detailed side-by-side comparison for Bigin by Zoho CRM vs Customer Database App. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bigin by Zoho CRM vs Customer Database App Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Customer Database App](https://www.getapp.com.au/compare/142099/2063775/bigin-by-zoho-crm/vs/customer-database-app)

# Compare Bigin by Zoho CRM vs Customer Database App

Canonical: https://www.getapp.com.au/compare/142099/2063775/bigin-by-zoho-crm/vs/customer-database-app

> Detailed comparison between Bigin by Zoho CRM and Customer Database App. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Customer Database App |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 725 | 2 |
| **Starting Price** | USD 1.00 | USD 0.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Bigin by Zoho CRM

- Calendar/Reminder System
- Channel Management
- Contact Management
- Customizable Reports
- Deal Management
- Document Storage
- For Small Businesses
- Interaction Tracking
- Lead Management
- Marketing Automation
- Monitoring
- Pipeline Reports
- Product Catalog
- Real-Time Data
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Task Management
- Transfers/Routing
- Web-based Deployment

### Customer Database App

- Calendar/Reminder System
- Contact Management
- Document Storage
- For Small Businesses
- Interaction Tracking
- Lead Management
- Marketing Automation
- Sales Pipeline Management
- Task Management

## Links

- [View Bigin by Zoho CRM Profile](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm)
- [View Customer Database App Profile](https://www.getapp.com.au/software/2063775/customer-database-app)
- [View Original Comparison](https://www.getapp.com.au/compare/142099/2063775/bigin-by-zoho-crm/vs/customer-database-app)

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