---
description: Get a quick and detailed side-by-side comparison for CareSmartz360 vs ShiftCare. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CareSmartz360 vs ShiftCare Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [CareSmartz360 \<span\>vs\</span\> ShiftCare](https://www.getapp.com.au/compare/141759/2050072/caresmartz360/vs/shiftcare)

# Compare CareSmartz360 vs ShiftCare

Canonical: https://www.getapp.com.au/compare/141759/2050072/caresmartz360/vs/shiftcare

> Detailed comparison between CareSmartz360 and ShiftCare. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CareSmartz360 | ShiftCare |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 182 | 145 |
| **Starting Price** | USD 10.00 | USD 8.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### CareSmartz360

- API
- Activity Tracking
- Billing & Invoicing
- Chat/Messaging
- Client Management
- Clock In/Out
- Customizable Reports
- Document Management
- Employee Portal
- Home Health Care Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Time Tracking by Client
- Workflow Management

### ShiftCare

- API
- Activity Tracking
- Billing & Invoicing
- Chat/Messaging
- Client Management
- Clock In/Out
- Customizable Reports
- Document Management
- Employee Portal
- Home Health Care Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Time Tracking by Client
- Workflow Management

## Links

- [View CareSmartz360 Profile](https://www.getapp.com.au/software/141759/caresmartz360)
- [View ShiftCare Profile](https://www.getapp.com.au/software/2050072/shiftcare)
- [View Original Comparison](https://www.getapp.com.au/compare/141759/2050072/caresmartz360/vs/shiftcare)

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