---
description: Get a quick and detailed side-by-side comparison for ServiceMax vs ServiceBox. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceMax vs ServiceBox Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceMax \<span\>vs\</span\> ServiceBox](https://www.getapp.com.au/compare/1370/100380/servicemax-suite-field-service-on-demand/vs/servicebox)

# Compare ServiceMax vs ServiceBox

Canonical: https://www.getapp.com.au/compare/1370/100380/servicemax-suite-field-service-on-demand/vs/servicebox

> Detailed comparison between ServiceMax and ServiceBox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceMax | ServiceBox |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 43 | 168 |
| **Starting Price** | USD 0.01 | USD 35.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### ServiceMax

- API
- Activity Tracking
- Billing & Invoicing
- Checklists
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Employee Scheduling
- Job Tracking
- Mobile Alerts
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Status Tracking
- Timesheet Management
- Work Order Creation

### ServiceBox

- API
- Activity Tracking
- Billing & Invoicing
- Checklists
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Employee Scheduling
- Job Tracking
- Mobile Alerts
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Status Tracking
- Timesheet Management
- Work Order Creation

## Links

- [View ServiceMax Profile](https://www.getapp.com.au/software/1370/servicemax-suite-field-service-on-demand)
- [View ServiceBox Profile](https://www.getapp.com.au/software/100380/servicebox)
- [View Original Comparison](https://www.getapp.com.au/compare/1370/100380/servicemax-suite-field-service-on-demand/vs/servicebox)

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