---
description: Get a quick and detailed side-by-side comparison for ServiceMax vs Astea Alliance. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceMax vs Astea Alliance Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Scheduling Software](/directory/233/scheduling/software) > [ServiceMax \<span\>vs\</span\> Astea Alliance](https://www.getapp.com.au/compare/1370/100116/servicemax-suite-field-service-on-demand/vs/astea-alliance)

# Compare ServiceMax vs Astea Alliance

Canonical: https://www.getapp.com.au/compare/1370/100116/servicemax-suite-field-service-on-demand/vs/astea-alliance

> Detailed comparison between ServiceMax and Astea Alliance. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceMax | Astea Alliance |
| **Overall rating** | 4.3/5 | 3.8/5 |
| **Total Reviews** | 43 | 27 |
| **Starting Price** | USD 0.01 | - |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### ServiceMax

- API
- Access Controls/Permissions
- Calendar/Reminder System
- Contractor Management
- Customizable Reports
- Employee Scheduling
- GPS
- Mobile Alerts
- Performance Management
- Productivity Analysis
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Service History
- Skills Tracking
- Technician Management
- Timesheet Management
- Work Order Creation

### Astea Alliance

- API
- Access Controls/Permissions
- Contractor Management
- GPS
- Project Management
- Real-Time Reporting
- Scheduling
- Technician Management

## Links

- [View ServiceMax Profile](https://www.getapp.com.au/software/1370/servicemax-suite-field-service-on-demand)
- [View Astea Alliance Profile](https://www.getapp.com.au/software/100116/astea-alliance)
- [View Original Comparison](https://www.getapp.com.au/compare/1370/100116/servicemax-suite-field-service-on-demand/vs/astea-alliance)

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