---
description: Get a quick and detailed side-by-side comparison for SolarWinds Service Desk vs Statseeker. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs Statseeker Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/3479/it-ticketing-systems/software) > [SolarWinds Service Desk \<span\>vs\</span\> Statseeker](https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker)

# Compare SolarWinds Service Desk vs Statseeker

Canonical: https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker

> Detailed comparison between SolarWinds Service Desk and Statseeker. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SolarWinds Service Desk | Statseeker |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 577 | 13 |
| **Starting Price** | USD 39.00 | USD 3,995.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Alerts/Notifications
- Asset Tracking
- Capacity Management
- Customizable Reports
- Dashboard
- Data Visualization
- Issue Scheduling
- Performance Metrics
- Predictive Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Risk Analysis
- SSL Security
- Service History
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Wiki

### Statseeker

- API
- Access Controls/Permissions
- Alerts/Notifications
- Capacity Management
- Customizable Reports
- Dashboard
- Data Visualization
- Performance Metrics
- Predictive Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- SSL Security
- Service Level Agreement (SLA) Management
- Third-Party Integrations

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.com.au/software/1336/solarwinds-service-desk)
- [View Statseeker Profile](https://www.getapp.com.au/software/2049196/statseeker)
- [View Original Comparison](https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SolarWinds Service Desk vs Statseeker Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for SolarWinds Service Desk vs Statseeker. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker","about":[{"@id":"https://www.getapp.com.au/software/1336/solarwinds-service-desk#software"},{"@id":"https://www.getapp.com.au/software/2049196/statseeker#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"SolarWinds Service Desk","description":"SolarWinds Service Desk (formerly Samanage) enables modern organizations worldwide to deliver a superior service experience to their employees. The IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Through unprecedented agility and scalability, SolarWinds Service Desk gives organizations the ability to rapidly and consistently deliver the services that employees need to get work done.\n\nThe fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platforms, allowing internal service providers to streamline process improvement and greater productivity. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust IT Service Management (ITSM) solution in just days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/60ccb07f-61cd-46d7-83e9-1468c74c747a.png","url":"https://www.getapp.com.au/software/1336/solarwinds-service-desk","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/1336/solarwinds-service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":577,"ratingValue":4.6},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Statseeker","description":"Network performance monitoring (NPM) platform with a 60-second polling interval and unlimited data retention, trusted by private, Fortune 500, and S&amp;P companies, and G20 governments around the world.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8e49c8e5-3871-459b-b3b4-53cf4a316d18.png","url":"https://www.getapp.com.au/software/2049196/statseeker","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2049196/statseeker#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":4.8},"offers":{"price":"3995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/3479/it-ticketing-systems/software","@type":"ListItem"},{"name":"SolarWinds Service Desk vs Statseeker","position":3,"item":"https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/1336/2049196/solarwinds-service-desk/vs/statseeker#breadcrumblist"}]}
</script>