---
description: Get a quick and detailed side-by-side comparison for SolarWinds Service Desk vs One to One Plus. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs One to One Plus Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [SolarWinds Service Desk \<span\>vs\</span\> One to One Plus](https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus)

# Compare SolarWinds Service Desk vs One to One Plus

Canonical: https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus

> Detailed comparison between SolarWinds Service Desk and One to One Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SolarWinds Service Desk | One to One Plus |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 577 | 28 |
| **Starting Price** | USD 39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Contract/License Management
- Customer Database
- Customizable Reports
- Document Management
- Email Management
- Inventory Tracking
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### One to One Plus

- API
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Contract/License Management
- Customer Database
- Customizable Reports
- Document Management
- Email Management
- Inventory Tracking
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.com.au/software/1336/solarwinds-service-desk)
- [View One to One Plus Profile](https://www.getapp.com.au/software/1996003/one-to-one-plus)
- [View Original Comparison](https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SolarWinds Service Desk vs One to One Plus Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for SolarWinds Service Desk vs One to One Plus. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus","about":[{"@id":"https://www.getapp.com.au/software/1336/solarwinds-service-desk#software"},{"@id":"https://www.getapp.com.au/software/1996003/one-to-one-plus#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus#webpage","publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"SolarWinds Service Desk","description":"SolarWinds Service Desk (formerly Samanage) enables modern organizations worldwide to deliver a superior service experience to their employees. The IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Through unprecedented agility and scalability, SolarWinds Service Desk gives organizations the ability to rapidly and consistently deliver the services that employees need to get work done.\n\nThe fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platforms, allowing internal service providers to streamline process improvement and greater productivity. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust IT Service Management (ITSM) solution in just days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/60ccb07f-61cd-46d7-83e9-1468c74c747a.png","url":"https://www.getapp.com.au/software/1336/solarwinds-service-desk","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/1336/solarwinds-service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":577,"ratingValue":4.6},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"One to One Plus","description":"One to One Plus is a cloud-based asset management software that helps schools record and track inventory and manage help desk processes. Features include data import/export, auditing, notifications, user profile creation, automated workflows, and compliance management.\n\nThe application enables administrators to maintain asset details including device type, purchase history, funding source, and assigned users. Staff members can collect signed forms and fees before assigning devices to students and create work orders for damaged items. One to One Plus helps users reconcile assets via barcodes, QR codes or IDs in order to identify missing or misplaced assets. It also generates, prints, and sends receipts to users via emails and collects payments for insurance, damaged or lost devices.\n\nUsing the help desk management module, students or faculty members can submit device repairs or replacements requests, which automatically routes to suitable technicians. The dashboard enables supervisors to visualize ongoing operations through charts and graphs in real-time and create custom views by applying filters.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9757cfbe-c9a7-45f8-b6dc-d9fe4de81286.jpeg","url":"https://www.getapp.com.au/software/1996003/one-to-one-plus","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/1996003/one-to-one-plus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":28,"ratingValue":4.8},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"SolarWinds Service Desk vs One to One Plus","position":3,"item":"https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/1336/1996003/solarwinds-service-desk/vs/one-to-one-plus#breadcrumblist"}]}
</script>