Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
The 2nd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.
The 2nd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

Starting from

Overall rating

4.5 /5
(11)
Ease of Use
4.4/5
Features
4.1/5
Customer Service
4.5/5
Value for Money
4.1/5

Overall rating

4 /5
(2)
Ease of Use
5/5
Features
4.5/5
Customer Service
5/5
Value for Money
5/5

Total features 100

  • AI-assisted Development
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attended Automation
  • Audience Targeting
  • Auto-Responders
  • Automated Routing
  • Behavior Tracking
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Canned Responses
  • Cataloguing/Categorisation
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Collaborative Development
  • Communication Management
  • Complaint Monitoring
  • Compliance Tracking
  • Content Library
  • Content Management
  • Contextual Guidance
  • Customer Engagement
  • Customer Segmentation
  • Customisable Branding
  • Customisable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Storage Management
  • Data Verification
  • Decision Support Systems
  • Deployment Management
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Automation
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Full Text Search
  • Geotargeting
  • Graphical Workflow Editor
  • Group Messaging
  • Health Score
  • Human Handover
  • IT Asset Management
  • Image Recognition
  • Incident Management
  • Integration into Third Party Applications
  • Integrations Management
  • Intent Recognition
  • Interaction Tracking
  • Iteration Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Member Accounts
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • One-to-One Messaging
  • Optical Character Recognition
  • Performance Metrics
  • Performance Monitoring
  • Point of Sale (POS)
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Templates
  • Project Workflow
  • Projections
  • Queue Management
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Templates
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Unattended Automation
  • Usage Tracking/Analytics
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Modeling
  • Visual Workflow Management
  • Web/Mobile App Development
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management

Total features 92

  • AI-assisted Development
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attended Automation
  • Audience Targeting
  • Auto-Responders
  • Automated Routing
  • Behavior Tracking
  • Business Process Automation
  • Business Process Control
  • CMDB
  • Calendar Management
  • Canned Responses
  • Cataloguing/Categorisation
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Collaborative Development
  • Communication Management
  • Complaint Monitoring
  • Compliance Tracking
  • Content Library
  • Content Management
  • Contextual Guidance
  • Customer Engagement
  • Customer Segmentation
  • Customisable Branding
  • Customisable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Storage Management
  • Data Verification
  • Decision Support Systems
  • Deployment Management
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Automation
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • For Developers
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Forms Management
  • Full Text Search
  • Geotargeting
  • Graphical Workflow Editor
  • Group Messaging
  • Health Score
  • Human Handover
  • IT Asset Management
  • Image Recognition
  • Incident Management
  • Integration into Third Party Applications
  • Integrations Management
  • Intent Recognition
  • Interaction Tracking
  • Iteration Management
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Machine Learning
  • Macros/Templated Responses
  • Member Accounts
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • One-to-One Messaging
  • Optical Character Recognition
  • Performance Metrics
  • Performance Monitoring
  • Point of Sale (POS)
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process Builder
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Project Templates
  • Project Workflow
  • Projections
  • Queue Management
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Templates
  • Text Analysis
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Unattended Automation
  • Usage Tracking/Analytics
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Modeling
  • Visual Workflow Management
  • Web/Mobile App Development
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management
  • Box
  • Bullhorn ATS & CRM
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Jira
  • Microsoft Outlook
  • Box
  • Bullhorn ATS & CRM
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Maps
  • HubSpot Marketing Hub
  • Jira
  • Microsoft Outlook