---
description: Get a quick and detailed side-by-side comparison for CTM vs Express Talk. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CTM vs Express Talk Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [CTM \<span\>vs\</span\> Express Talk](https://www.getapp.com.au/compare/127363/2044503/calltrackingmetrics/vs/express-talk)

# Compare CTM vs Express Talk

Canonical: https://www.getapp.com.au/compare/127363/2044503/calltrackingmetrics/vs/express-talk

> Detailed comparison between CTM and Express Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Express Talk |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 150 | 0 |
| **Starting Price** | USD 79.00 | USD 49.99 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation |

## Key features

### CTM

- Blended Call Center
- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Call Transfer
- Caller ID
- Caller Profiles
- Computer Telephony Integration
- Contact Management
- Customizable Reports
- FCC Compliance
- Lead Management
- Live Chat
- Natural Language Processing
- VoIP Connection
- Voice Mail

### Express Talk

- Auto-Dialer
- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Contact Management
- Live Chat
- VoIP Connection
- Voice Mail

## Links

- [View CTM Profile](https://www.getapp.com.au/software/127363/calltrackingmetrics)
- [View Express Talk Profile](https://www.getapp.com.au/software/2044503/express-talk)
- [View Original Comparison](https://www.getapp.com.au/compare/127363/2044503/calltrackingmetrics/vs/express-talk)

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