---
description: Get a quick and detailed side-by-side comparison for Reputation vs GuestXM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Reputation vs GuestXM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Social Media Analytics Tools](/directory/1607/social-media-analytics-tools/software) > [Reputation \<span\>vs\</span\> GuestXM](https://www.getapp.com.au/compare/124475/2048725/reputation-com/vs/aretheyhappy)

# Compare Reputation vs GuestXM

Canonical: https://www.getapp.com.au/compare/124475/2048725/reputation-com/vs/aretheyhappy

> Detailed comparison between Reputation and GuestXM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Reputation | GuestXM |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 184 | 15 |
| **Starting Price** | - | EUR 49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Reputation

- AI/Machine Learning
- API
- Brand Tracking
- Content Management
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Management
- Performance Metrics
- Post Scheduling
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### GuestXM

- AI/Machine Learning
- API
- Brand Tracking
- Content Management
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Management
- Performance Metrics
- Post Scheduling
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Reputation Profile](https://www.getapp.com.au/software/124475/reputation-com)
- [View GuestXM Profile](https://www.getapp.com.au/software/2048725/aretheyhappy)
- [View Original Comparison](https://www.getapp.com.au/compare/124475/2048725/reputation-com/vs/aretheyhappy)

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