---
description: Get a quick and detailed side-by-side comparison for Applied Epic vs Livegenic. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Applied Epic vs Livegenic Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/232/online-crm/software) > [Applied Epic \<span\>vs\</span\> Livegenic](https://www.getapp.com.au/compare/122115/2073678/applied-epic/vs/livegenic)

# Compare Applied Epic vs Livegenic

Canonical: https://www.getapp.com.au/compare/122115/2073678/applied-epic/vs/livegenic

> Detailed comparison between Applied Epic and Livegenic. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Applied Epic | Livegenic |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 141 | 9 |
| **Starting Price** | USD 1,000.00 | USD 1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Applied Epic

- API
- Accounting
- Audit Trail
- Claims Settlement
- Client Management
- Client Portal
- Customizable Reports
- Deal Management
- Document Management
- Document Templates
- Lead Management
- Mobile Access
- Monitoring
- Real-Time Data
- Reminders
- Reporting & Statistics
- Risk Assessment
- Self Service Portal
- Web-based Deployment
- Workflow Management

### Livegenic

- API
- Audit Trail
- Client Portal
- Document Management
- Mobile Access
- Real-Time Data
- Reminders
- Reporting & Statistics
- Risk Assessment
- Self Service Portal
- Workflow Management

## Links

- [View Applied Epic Profile](https://www.getapp.com.au/software/122115/applied-epic)
- [View Livegenic Profile](https://www.getapp.com.au/software/2073678/livegenic)
- [View Original Comparison](https://www.getapp.com.au/compare/122115/2073678/applied-epic/vs/livegenic)

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