---
description: Get a quick and detailed side-by-side comparison for EV Service Manager vs Alemba Service Manager. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: EV Service Manager vs Alemba Service Manager Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [EV Service Manager \<span\>vs\</span\> Alemba Service Manager](https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager)

# Compare EV Service Manager vs Alemba Service Manager

Canonical: https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager

> Detailed comparison between EV Service Manager and Alemba Service Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | EV Service Manager | Alemba Service Manager |
| **Overall rating** | 3.4/5 | 3.7/5 |
| **Total Reviews** | 14 | 6 |
| **Starting Price** | USD 999.00 | GBP 52.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### EV Service Manager

- API
- Alerts/Escalation
- Asset Tracking
- Audit Management
- Availability Management
- Capacity Management
- Change Management
- Client Portal
- Contract/License Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Knowledge Management
- Procurement Management
- Project Management
- Reporting/Analytics
- Service Catalog
- Supplier Management
- Support Ticket Management
- Task Management

### Alemba Service Manager

- API
- Alerts/Escalation
- Asset Tracking
- Audit Management
- Availability Management
- Capacity Management
- Change Management
- Client Portal
- Contract/License Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Knowledge Management
- Procurement Management
- Project Management
- Reporting/Analytics
- Service Catalog
- Supplier Management
- Support Ticket Management
- Task Management

## Links

- [View EV Service Manager Profile](https://www.getapp.com.au/software/121551/ev-service-manager)
- [View Alemba Service Manager Profile](https://www.getapp.com.au/software/2072067/alemba-service-manager)
- [View Original Comparison](https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"EV Service Manager vs Alemba Service Manager Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for EV Service Manager vs Alemba Service Manager. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager","about":[{"@id":"https://www.getapp.com.au/software/121551/ev-service-manager#software"},{"@id":"https://www.getapp.com.au/software/2072067/alemba-service-manager#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU"},{"name":"EV Service Manager","description":"EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.\n\nEV Service Manager comes with a graphical process designer that enables coordinators to configure business rules, schedule tasks, and streamline multiple operations among team members. With the asset management module, users can track procurement, monitor inventory and stock consumption, as well as manage licenses and expiration dates associated with entities. Plus, managers can use the project management features to assign incoming tickets to agents and track the progress of ongoing tasks.\n\nThe API sets offered by EV Service Manager lets users integrate the system with multiple third-party platforms, such as Bomgar, Solarwinds, Trello, WordPress, Salesforce, Slack, Skype, Oracle, Splunk, and more. The self-service portal enables end users to submit issues, search the knowledge base, and connect with support teams. The solution also helps administrators monitor service level agreements and perform root cause analyses to identify and resolve incidents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc9a68d6-391c-42ea-b446-73710a44fb63.png","url":"https://www.getapp.com.au/software/121551/ev-service-manager","@id":"https://www.getapp.com.au/software/121551/ev-service-manager#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.4,"bestRating":5,"ratingCount":14},"offers":{"price":"999","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Alemba Service Manager","description":"Alemba Service Manager's IT Service Management (ITSM) capabilities represent a transformative approach to managing and delivering IT services within organizations. Built on a robust cloud-based platform, Alemba Service Manager ITSM is designed to automate IT processes, streamline service delivery, and enhance overall efficiency and effectiveness. This comprehensive overview will delve into the core features, benefits, and impact of Alemba Service Manager's ITSM solution.\n\nCore Features\n\nIncident Management: At the heart of Alemba Service Manager's ITSM suite is its incident management capability, which allows IT teams to log, track, and resolve issues swiftly. This ensures minimal disruption to business operations, enhancing productivity and user satisfaction.\n\nProblem Management: Alemba Service Manager facilitates the identification and resolution of the root causes of incidents. By analyzing trends and preventing recurring issues, it helps organizations improve their IT infrastructure's stability and reliability.\n\nChange Management: The platform's change management tools enable organizations to manage and implement changes in their IT environment with minimal risk. Alemba Service Manager ensures that all changes are recorded, evaluated, and authorized before implementation, promoting a controlled and efficient change process.\n\nRequest Fulfillment: Alemba Service Manager's self-service portal empowers users to submit requests for IT services, track their progress, and access a wide range of services independently. This not only improves user satisfaction but also reduces the workload on IT staff.\n\nConfiguration Management: With its Configuration Management Database (CMDB), Alemba Service Manager provides a unified repository for storing information about IT infrastructure components and their relationships. This visibility into the IT landscape supports better decision-making and risk management.\n\nService Level Management: The platform allows organizations to define, monitor, and manage service level agreements (SLAs) to ensure that IT services meet business expectations. This includes tracking performance metrics and generating reports to assess service quality.\n\nKnowledge Management: Alemba Service Manager's knowledge management feature enables the creation, sharing, and management of knowledge articles. This supports faster resolution of incidents and empowers users to resolve common issues independently through self-service options.\n\nAlemba Service Manager's ITSM capabilities have a profound impact on how organizations manage and deliver IT services. By aligning IT services with business objectives, Alemba Service Manager not only improves the efficiency and effectiveness of IT departments but also supports broader business goals. The platform's comprehensive ITSM suite enables organizations to navigate the complexities of modern IT environments, ensuring that they can meet the demands of their users and stay ahead of technological advancements.\n\nAlemba Service Manager's ITSM solution is a powerful tool for organizations looking to optimize their IT service delivery. Its comprehensive features, combined with the benefits of enhanced efficiency, improved service quality, and data-driven decision-making, make it an indispensable asset for modern IT departments aiming to support and drive business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7ed8b29c-cd97-453b-b30e-4a615a5cdc7f.jpeg","url":"https://www.getapp.com.au/software/2072067/alemba-service-manager","@id":"https://www.getapp.com.au/software/2072067/alemba-service-manager#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.7,"bestRating":5,"ratingCount":6},"offers":{"price":"52","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome"},{"@id":"https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"EV Service Manager vs Alemba Service Manager","position":3,"item":"https://www.getapp.com.au/compare/121551/2072067/ev-service-manager/vs/alemba-service-manager","@type":"ListItem"}]}]}
</script>