---
description: Get a quick and detailed side-by-side comparison for Simplesat vs Questback. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Simplesat vs Questback Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Simplesat \<span\>vs\</span\> Questback](https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback)

# Compare Simplesat vs Questback

Canonical: https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback

> Detailed comparison between Simplesat and Questback. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Simplesat | Questback |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 61 | 49 |
| **Starting Price** | USD 119.00 | EUR 2,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Simplesat

- API
- Activity Dashboard
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Forms
- Customizable Templates
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields

### Questback

- API
- Activity Dashboard
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Forms
- Customizable Templates
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields

## Links

- [View Simplesat Profile](https://www.getapp.com.au/software/117543/simplesat)
- [View Questback Profile](https://www.getapp.com.au/software/2072337/questback)
- [View Original Comparison](https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Simplesat vs Questback Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Simplesat vs Questback. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback","about":[{"@id":"https://www.getapp.com.au/software/117543/simplesat#software"},{"@id":"https://www.getapp.com.au/software/2072337/questback#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback#webpage","isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Simplesat","description":"Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES (Customer Effort Score) surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.\n\nSimplesat lets users set up one-click CSAT surveys to capture customer feedback through ConnectWise, Autotask, Zendesk, and other helpdesks and professional services automation (PSA) systems. Customer loyalty can also be measured through quarterly NPS surveys, with users able to sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources.\n\nSimplesat’s dashboard provides users with insight into survey responses and enables the identification of problem areas and bright spots. Positive testimonials can be published on users’ websites with the real-time feedback widget. Different follow-up and ‘thank you’ page content can be displayed to customers based on their responses, and users can choose to receive email notifications for specific ratings or comments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ab905afa-52fe-4cf3-9e65-36857438f223.png","url":"https://www.getapp.com.au/software/117543/simplesat","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/117543/simplesat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":61},"offers":{"price":"119","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Questback","description":"Questback is a leading Experience Management platform, focusing on enhancing both customer and employee experiences.\n\nThey are dedicated to empowering organizations to become more intelligent by leveraging feedback from their essential stakeholders. As the premier provider of experience management solutions in the Nordics, they cater to clients both locally and globally.\n\nTheir team is a diverse collective of various nationalities and backgrounds, united by a shared passion and conviction that smart organizations gain a competitive edge through more engaging experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bffba9bb-a6d4-4991-9a7a-b303b7aa12e1.png","url":"https://www.getapp.com.au/software/2072337/questback","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2072337/questback#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":49},"offers":{"price":"2500","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"Simplesat vs Questback","position":3,"item":"https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback","@type":"ListItem"}],"@id":"https://www.getapp.com.au/compare/117543/2072337/simplesat/vs/questback#breadcrumblist"}]}
</script>