---
description: Get a quick and detailed side-by-side comparison for Delighted vs Idiomatic. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Delighted vs Idiomatic Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/1963/nps/software) > [Delighted \<span\>vs\</span\> Idiomatic](https://www.getapp.com.au/compare/117403/2052123/delighted/vs/idiomatic)

# Compare Delighted vs Idiomatic

Canonical: https://www.getapp.com.au/compare/117403/2052123/delighted/vs/idiomatic

> Detailed comparison between Delighted and Idiomatic. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Delighted | Idiomatic |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 57 | 18 |
| **Starting Price** | USD 134.00 | USD 399.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Delighted

- API
- Access Controls/Permissions
- CRM
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Dashboard
- Monitoring
- Multi-Channel Data Collection
- Natural Language Processing
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Visual Analytics

### Idiomatic

- API
- Access Controls/Permissions
- CRM
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Dashboard
- Monitoring
- Multi-Channel Data Collection
- Natural Language Processing
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Visual Analytics

## Links

- [View Delighted Profile](https://www.getapp.com.au/software/117403/delighted)
- [View Idiomatic Profile](https://www.getapp.com.au/software/2052123/idiomatic)
- [View Original Comparison](https://www.getapp.com.au/compare/117403/2052123/delighted/vs/idiomatic)

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