---
description: Get a quick and detailed side-by-side comparison for Fullstory vs Glassbox. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fullstory vs Glassbox Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Insight Engine Software](/directory/3794/insight-engines/software) > [Fullstory \<span\>vs\</span\> Glassbox](https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox)

# Compare Fullstory vs Glassbox

Canonical: https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox

> Detailed comparison between Fullstory and Glassbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Fullstory | Glassbox |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 67 | 54 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Fullstory

- API
- Activity Tracking
- Application Management
- Chat/Messaging
- Conversion Rate Optimisation
- Customer Activity Tracking
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Element Analytics
- Engagement Tracking
- Event Logs
- For Websites
- Multi-Location Monitoring
- Performance Management
- Real-Time Reporting
- Single Sign On
- Transaction Monitoring
- Visitor Tracking

### Glassbox

- API
- Activity Tracking
- Application Management
- Chat/Messaging
- Conversion Rate Optimisation
- Customer Activity Tracking
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Dynamic Content
- Element Analytics
- Engagement Tracking
- Event Logs
- For Websites
- Multi-Location Monitoring
- Performance Management
- Real-Time Reporting
- Single Sign On
- Transaction Monitoring
- Visitor Tracking

## Links

- [View Fullstory Profile](https://www.getapp.com.au/software/116603/fullstory)
- [View Glassbox Profile](https://www.getapp.com.au/software/2064486/glassbox)
- [View Original Comparison](https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Fullstory vs Glassbox Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Fullstory vs Glassbox. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox","about":[{"@id":"https://www.getapp.com.au/software/116603/fullstory#software"},{"@id":"https://www.getapp.com.au/software/2064486/glassbox#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Fullstory","description":"\"Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. \n\nWith Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly.\n\nFullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks. \"","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c4f48207-9e9b-43dc-beb8-78697805a42d.png","url":"https://www.getapp.com.au/software/116603/fullstory","@id":"https://www.getapp.com.au/software/116603/fullstory#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":67},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Glassbox","description":"Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics, Adobe Analytics, Adobe Experience Cloud, and Google Tag Manager.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/330fe9d6-29f3-4fd3-b4a3-1a1f1476d87d.jpeg","url":"https://www.getapp.com.au/software/2064486/glassbox","@id":"https://www.getapp.com.au/software/2064486/glassbox#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":54},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Insight Engine Software","position":2,"item":"/directory/3794/insight-engines/software","@type":"ListItem"},{"name":"Fullstory vs Glassbox","position":3,"item":"https://www.getapp.com.au/compare/116603/2064486/fullstory/vs/glassbox","@type":"ListItem"}]}]}
</script>