---
description: Get a quick and detailed side-by-side comparison for TruChat vs Fathom. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TruChat vs Fathom Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [TruChat \<span\>vs\</span\> Fathom](https://www.getapp.com.au/compare/116211/2071295/truchat/vs/fathom-1)

# Compare TruChat vs Fathom

Canonical: https://www.getapp.com.au/compare/116211/2071295/truchat/vs/fathom-1

> Detailed comparison between TruChat and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TruChat | Fathom |
| **Overall rating** | 5.0/5 | 5.0/5 |
| **Total Reviews** | 3 | 807 |
| **Starting Price** | USD 30.00 | USD 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Key features

### TruChat

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Chat Transcript
- Code-free Development
- Collaboration Tools
- Configurable Workflow
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Language
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Speech Recognition
- Third-Party Integrations

### Fathom

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Chat Transcript
- Code-free Development
- Collaboration Tools
- Configurable Workflow
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Language
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Speech Recognition
- Third-Party Integrations

## Links

- [View TruChat Profile](https://www.getapp.com.au/software/116211/truchat)
- [View Fathom Profile](https://www.getapp.com.au/software/2071295/fathom-1)
- [View Original Comparison](https://www.getapp.com.au/compare/116211/2071295/truchat/vs/fathom-1)

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