---
description: Get a quick and detailed side-by-side comparison for CloudTalk vs Zoom Phone. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CloudTalk vs Zoom Phone Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [CloudTalk \<span\>vs\</span\> Zoom Phone](https://www.getapp.com.au/compare/114835/2069748/cloudtalk/vs/zoom-phone)

# Compare CloudTalk vs Zoom Phone

Canonical: https://www.getapp.com.au/compare/114835/2069748/cloudtalk/vs/zoom-phone

> Detailed comparison between CloudTalk and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | Zoom Phone |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 269 | 244 |
| **Starting Price** | USD 19.00 | USD 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CloudTalk

- API
- Access Controls/Permissions
- Archiving & Retention
- Automatic Call Distribution
- Call Logging
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Recording
- SIP Trunking
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

### Zoom Phone

- API
- Access Controls/Permissions
- Archiving & Retention
- Automatic Call Distribution
- Call Logging
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Recording
- SIP Trunking
- SMS Messaging
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

## Links

- [View CloudTalk Profile](https://www.getapp.com.au/software/114835/cloudtalk)
- [View Zoom Phone Profile](https://www.getapp.com.au/software/2069748/zoom-phone)
- [View Original Comparison](https://www.getapp.com.au/compare/114835/2069748/cloudtalk/vs/zoom-phone)

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