---
description: Get a quick and detailed side-by-side comparison for Retently vs HappyOrNot. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Retently vs HappyOrNot Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Retently \<span\>vs\</span\> HappyOrNot](https://www.getapp.com.au/compare/113451/2059548/retently/vs/happyornot)

# Compare Retently vs HappyOrNot

Canonical: https://www.getapp.com.au/compare/113451/2059548/retently/vs/happyornot

> Detailed comparison between Retently and HappyOrNot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Retently | HappyOrNot |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 30 | 18 |
| **Starting Price** | USD 50.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Retently

- API
- Collaboration Tools
- Customisable Branding
- Dashboard
- Email Management
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Distribution
- NPS Survey Structure
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### HappyOrNot

- API
- Collaboration Tools
- Customisable Branding
- Dashboard
- Email Management
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Distribution
- NPS Survey Structure
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Retently Profile](https://www.getapp.com.au/software/113451/retently)
- [View HappyOrNot Profile](https://www.getapp.com.au/software/2059548/happyornot)
- [View Original Comparison](https://www.getapp.com.au/compare/113451/2059548/retently/vs/happyornot)

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