---
description: Get a quick and detailed side-by-side comparison for Trustpilot vs Reputation. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trustpilot vs Reputation Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/1963/nps/software) > [Trustpilot \<span\>vs\</span\> Reputation](https://www.getapp.com.au/compare/113149/124475/trustpilot/vs/reputation-com)

# Compare Trustpilot vs Reputation

Canonical: https://www.getapp.com.au/compare/113149/124475/trustpilot/vs/reputation-com

> Detailed comparison between Trustpilot and Reputation. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Reputation |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 1202 | 184 |
| **Starting Price** | USD 299.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation | Webinars, Videos |

## Key features

### Trustpilot

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Reputation

- API
- Customizable Reports
- Dashboard
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Trustpilot Profile](https://www.getapp.com.au/software/113149/trustpilot)
- [View Reputation Profile](https://www.getapp.com.au/software/124475/reputation-com)
- [View Original Comparison](https://www.getapp.com.au/compare/113149/124475/trustpilot/vs/reputation-com)

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