---
description: Get a quick and detailed side-by-side comparison for Birdeye vs BrightLocal. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Birdeye vs BrightLocal Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [Birdeye \<span\>vs\</span\> BrightLocal](https://www.getapp.com.au/compare/112535/2049748/birdeye/vs/brightlocal)

# Compare Birdeye vs BrightLocal

Canonical: https://www.getapp.com.au/compare/112535/2049748/birdeye/vs/brightlocal

> Detailed comparison between Birdeye and BrightLocal. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | BrightLocal |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 707 | 283 |
| **Starting Price** | - | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Birdeye

- API
- Audit Management
- Backlink Monitoring
- Competitive Analysis
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Keyword Rank Tracking
- Keyword Research Tools
- Keyword Tracking
- Localization Automation
- Mobile Keywords
- Monitoring
- Multi-Location
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- SEO Audit
- Social Media Integration

### BrightLocal

- API
- Audit Management
- Backlink Monitoring
- Competitive Analysis
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Keyword Rank Tracking
- Keyword Research Tools
- Keyword Tracking
- Localization Automation
- Mobile Keywords
- Monitoring
- Multi-Location
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- SEO Audit
- Social Media Integration

## Links

- [View Birdeye Profile](https://www.getapp.com.au/software/112535/birdeye)
- [View BrightLocal Profile](https://www.getapp.com.au/software/2049748/brightlocal)
- [View Original Comparison](https://www.getapp.com.au/compare/112535/2049748/birdeye/vs/brightlocal)

-----

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