---
description: Get a quick and detailed side-by-side comparison for Birdeye vs Review Wave. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Birdeye vs Review Wave Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Birdeye \<span\>vs\</span\> Review Wave](https://www.getapp.com.au/compare/112535/121311/birdeye/vs/review-wave)

# Compare Birdeye vs Review Wave

Canonical: https://www.getapp.com.au/compare/112535/121311/birdeye/vs/review-wave

> Detailed comparison between Birdeye and Review Wave. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Review Wave |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 704 | 70 |
| **Starting Price** | - | USD 299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Birdeye

- Activity Dashboard
- Alerts/Notifications
- CRM Integration
- Campaign Management
- Communication Management
- Dashboard
- Email Reminders
- Feedback Management
- Monitoring
- Multi-Location
- Negative Feedback Management
- Ratings/Reviews
- Reminders
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback

### Review Wave

- Activity Dashboard
- Alerts/Notifications
- CRM Integration
- Campaign Management
- Communication Management
- Dashboard
- Email Reminders
- Feedback Management
- Monitoring
- Multi-Location
- Negative Feedback Management
- Ratings/Reviews
- Reminders
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Birdeye Profile](https://www.getapp.com.au/software/112535/birdeye)
- [View Review Wave Profile](https://www.getapp.com.au/software/121311/review-wave)
- [View Original Comparison](https://www.getapp.com.au/compare/112535/121311/birdeye/vs/review-wave)

-----

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