---
description: Get a quick and detailed side-by-side comparison for Shelf vs Dokmee ECM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shelf vs Dokmee ECM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/257/knowledge-management/software) > [Shelf \<span\>vs\</span\> Dokmee ECM](https://www.getapp.com.au/compare/109661/133955/shelf/vs/dokmee-ecm)

# Compare Shelf vs Dokmee ECM

Canonical: https://www.getapp.com.au/compare/109661/133955/shelf/vs/dokmee-ecm

> Detailed comparison between Shelf and Dokmee ECM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shelf | Dokmee ECM |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 106 | 118 |
| **Starting Price** | USD 10.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Shelf

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Content Library
- Content Management
- Content Publishing Options
- Customisable Branding
- Document Management
- Document Storage
- Full Text Search
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Version Control
- Workflow Management

### Dokmee ECM

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Content Library
- Content Management
- Content Publishing Options
- Customisable Branding
- Document Management
- Document Storage
- Full Text Search
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Version Control
- Workflow Management

## Links

- [View Shelf Profile](https://www.getapp.com.au/software/109661/shelf)
- [View Dokmee ECM Profile](https://www.getapp.com.au/software/133955/dokmee-ecm)
- [View Original Comparison](https://www.getapp.com.au/compare/109661/133955/shelf/vs/dokmee-ecm)

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