---
description: Get a quick and detailed side-by-side comparison for Podium vs Swell. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Podium vs Swell Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Podium \<span\>vs\</span\> Swell](https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx)

# Compare Podium vs Swell

Canonical: https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx

> Detailed comparison between Podium and Swell. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Podium | Swell |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 526 | 358 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Podium

- API
- CRM
- Campaign Scheduling
- Chat/Messaging
- Commenting/Notes
- Dashboard
- Engagement Tracking
- Live Chat
- Message Personalization
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Review Monitoring
- Scheduled Messaging
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Swell

- API
- CRM
- Campaign Scheduling
- Chat/Messaging
- Commenting/Notes
- Dashboard
- Engagement Tracking
- Live Chat
- Message Personalization
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Reminders
- Review Monitoring
- Scheduled Messaging
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View Podium Profile](https://www.getapp.com.au/software/109297/podium)
- [View Swell Profile](https://www.getapp.com.au/software/118523/swell-cx)
- [View Original Comparison](https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Podium vs Swell Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for Podium vs Swell. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx","about":[{"@id":"https://www.getapp.com.au/software/109297/podium#software"},{"@id":"https://www.getapp.com.au/software/118523/swell-cx#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.getapp.com.au/#website"}},{"name":"Podium","description":"Cloud-based AI platform for local and SMB businesses unifying text, phone, email, social, reviews, and payments in a single inbox.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7cadb253-dd70-4469-be85-c03c8f750d3b.png","url":"https://www.getapp.com.au/software/109297/podium","@id":"https://www.getapp.com.au/software/109297/podium#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":526,"ratingValue":4.2},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Swell","description":"Swell is the agentic patient experience solution for multi-location healthcare groups. Swell consolidates online reputation management, patient surveys, and employee feedback into a single platform — and uses AI to read every review, draft every response, cluster every theme by location and provider, and surface the operational changes that improve patient outcomes. \n\nSwell is built for consolidated healthcare organizations: Dental Service Organizations (DSOs), Medical Service Organizations (MSOs), and private-equity-backed specialty practice groups. Swell serves dental, dermatology, pediatrics, ABA therapy, orthodontics, med spa, plastic surgery, pain management, urgent care, veterinary, and specialty practice networks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/feae5086-5b0f-4ffe-96ad-379442510e7c.png","url":"https://www.getapp.com.au/software/118523/swell-cx","@id":"https://www.getapp.com.au/software/118523/swell-cx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":358,"ratingValue":4.6},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/575/feedback-and-reviews-management/software","@type":"ListItem"},{"name":"Podium vs Swell","position":3,"item":"https://www.getapp.com.au/compare/109297/118523/podium/vs/swell-cx","@type":"ListItem"}]}]}
</script>