---
description: Get a quick and detailed side-by-side comparison for Drift vs Crisp. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Drift vs Crisp Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/3872/ai-sales-assistant/software) > [Drift \<span\>vs\</span\> Crisp](https://www.getapp.com.au/compare/108899/111347/drift/vs/crisp)

# Compare Drift vs Crisp

Canonical: https://www.getapp.com.au/compare/108899/111347/drift/vs/crisp

> Detailed comparison between Drift and Crisp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Drift | Crisp |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 200 | 148 |
| **Starting Price** | - | USD 45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Drift

- AI/Machine Learning
- API
- CRM
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Personalization
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Conferencing

### Crisp

- AI/Machine Learning
- API
- CRM
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Personalization
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Conferencing

## Links

- [View Drift Profile](https://www.getapp.com.au/software/108899/drift)
- [View Crisp Profile](https://www.getapp.com.au/software/111347/crisp)
- [View Original Comparison](https://www.getapp.com.au/compare/108899/111347/drift/vs/crisp)

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