---
description: Get a quick and detailed side-by-side comparison for Callcap vs 800.com. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Callcap vs 800.com Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [Callcap \<span\>vs\</span\> 800.com](https://www.getapp.com.au/compare/106705/2008915/callcap/vs/800-com)

# Compare Callcap vs 800.com

Canonical: https://www.getapp.com.au/compare/106705/2008915/callcap/vs/800-com

> Detailed comparison between Callcap and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Callcap | 800.com |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 22 | 340 |
| **Starting Price** | USD 29.00 | USD 149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Callcap

- API
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Conversion Tracking
- IVR
- Keyword Tracking
- Monitoring
- Performance Management
- Real-Time Data
- Recording

### 800.com

- API
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Conversion Tracking
- Customizable Reports
- IVR
- Keyword Tracking
- Live Chat
- Recording

## Links

- [View Callcap Profile](https://www.getapp.com.au/software/106705/callcap)
- [View 800.com Profile](https://www.getapp.com.au/software/2008915/800-com)
- [View Original Comparison](https://www.getapp.com.au/compare/106705/2008915/callcap/vs/800-com)

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