---
description: Get a quick and detailed side-by-side comparison for Microsoft Teams vs Freshchat. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Teams vs Freshchat Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/110/web-conferencing/software) > [Microsoft Teams \<span\>vs\</span\> Freshchat](https://www.getapp.com.au/compare/105615/106095/microsoft-teams/vs/freshchat)

# Compare Microsoft Teams vs Freshchat

Canonical: https://www.getapp.com.au/compare/105615/106095/microsoft-teams/vs/freshchat

> Detailed comparison between Microsoft Teams and Freshchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft Teams | Freshchat |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 11150 | 154 |
| **Starting Price** | $6.90 | INR 1,799.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Documentation | Live Online, Documentation |

## Key features

### Microsoft Teams

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Sharing
- File Transfer
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- SSL Security
- Search/Filter
- Surveys & Feedback
- Task Management
- Third-Party Integrations

### Freshchat

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- File Sharing
- File Transfer
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- SSL Security
- Search/Filter
- Surveys & Feedback
- Task Management
- Third-Party Integrations

## Links

- [View Microsoft Teams Profile](https://www.getapp.com.au/software/105615/microsoft-teams)
- [View Freshchat Profile](https://www.getapp.com.au/software/106095/freshchat)
- [View Original Comparison](https://www.getapp.com.au/compare/105615/106095/microsoft-teams/vs/freshchat)

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