---
description: Get a quick and detailed side-by-side comparison for Tidio vs BastionGPT. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tidio vs BastionGPT Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Tidio \<span\>vs\</span\> BastionGPT](https://www.getapp.com.au/compare/105081/2069251/tidio-chat/vs/bastiongpt)

# Compare Tidio vs BastionGPT

Canonical: https://www.getapp.com.au/compare/105081/2069251/tidio-chat/vs/bastiongpt

> Detailed comparison between Tidio and BastionGPT. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | BastionGPT |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 590 | 4 |
| **Starting Price** | USD 0.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Tidio

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot
- Collaboration Tools
- Customer Complaint Tracking
- Customisable Branding
- Customizable Reports
- Customizable Templates
- For Sales/Marketing
- Generative AI
- Lead Management
- Live Chat
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Sales Activity Management
- Transcripts/Chat History

### BastionGPT

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot
- Collaboration Tools
- Customisable Branding
- Customizable Templates
- For Sales/Marketing
- Generative AI
- Live Chat
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Transcripts/Chat History

## Links

- [View Tidio Profile](https://www.getapp.com.au/software/105081/tidio-chat)
- [View BastionGPT Profile](https://www.getapp.com.au/software/2069251/bastiongpt)
- [View Original Comparison](https://www.getapp.com.au/compare/105081/2069251/tidio-chat/vs/bastiongpt)

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