---
description: Get a quick and detailed side-by-side comparison for Plum Voice vs MaxContact. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plum Voice vs MaxContact Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Plum Voice \<span\>vs\</span\> MaxContact](https://www.getapp.com.au/compare/104777/2039855/plum-voice-hosted-ivr/vs/maxcontact)

# Compare Plum Voice vs MaxContact

Canonical: https://www.getapp.com.au/compare/104777/2039855/plum-voice-hosted-ivr/vs/maxcontact

> Detailed comparison between Plum Voice and MaxContact. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Plum Voice | MaxContact |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 30 | 33 |
| **Starting Price** | USD 200.00 | GBP 80.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Plum Voice

- API
- Activity Tracking
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Call Tracking
- Chat/Messaging
- Customizable Reports
- Live Chat
- Multi-Channel Communication
- Phone Key Input
- Pre-recorded Messages
- Real-Time Data
- Reporting & Statistics
- SMS Messaging
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Voice Customization

### MaxContact

- API
- Activity Tracking
- Call Disposition
- Call Logging
- Call Routing
- Call Scripting
- Call Tracking
- Chat/Messaging
- Customizable Reports
- Live Chat
- Multi-Channel Communication
- Phone Key Input
- Pre-recorded Messages
- Real-Time Data
- Reporting & Statistics
- SMS Messaging
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Voice Customization

## Links

- [View Plum Voice Profile](https://www.getapp.com.au/software/104777/plum-voice-hosted-ivr)
- [View MaxContact Profile](https://www.getapp.com.au/software/2039855/maxcontact)
- [View Original Comparison](https://www.getapp.com.au/compare/104777/2039855/plum-voice-hosted-ivr/vs/maxcontact)

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