Refract provides a web-based coaching and feedback solution for sales teams to improve the performance of calls, online meetings and demos. Refracts platform allows for a jump in rep performance & development by identifying them key moments during sales calls which will return successful outcomes.
Refract provides a web-based coaching and feedback solution for sales teams to improve the performance of calls, online meetings and demos. Refracts...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Get unfiltered visibility into what's happening with your sales team, your deals, and your market with Revenue Intelligence from Gong.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

USD 50.00/month

  • Per Feature

Starting from

N/A

  • Per Feature

Overall rating

4.4 /5
(24)
Ease of Use
4.3/5
Features
4.1/5
Customer Service
4.9/5
Value for Money
4.5/5

Overall rating

4.8 /5
(397)
Ease of Use
4.7/5
Features
4.7/5
Customer Service
4.7/5
Value for Money
4.7/5

Total features 44

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audio / Video Conferencing
  • Built-in Course Authoring
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Campaign Analytics
  • Campaign Management
  • Chat Transcript
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Content Library
  • Content Management
  • Contextual Guidance
  • Correlation Analysis
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Indexing
  • Learning Paths/Tracks
  • Meeting Management
  • Multi-Channel Communication
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Personalization
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Recording
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Statistical Analysis
  • Tagging
  • Task Progress Tracking
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Video Management
  • Visual Analytics
  • Visual Discovery

Total features 46

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audio / Video Conferencing
  • Built-in Course Authoring
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Campaign Analytics
  • Campaign Management
  • Chat Transcript
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Content Library
  • Content Management
  • Contextual Guidance
  • Correlation Analysis
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Indexing
  • Learning Paths/Tracks
  • Meeting Management
  • Multi-Channel Communication
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Personalization
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Recording
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Statistical Analysis
  • Tagging
  • Task Progress Tracking
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Video Management
  • Visual Analytics
  • Visual Discovery
  • Aircall
  • BlueJeans
  • Cisco Webex
  • ConnectAndSell
  • Dialpad
  • Five9
  • FrontSpin
  • Genesys Cloud
  • GoToMeeting
  • Groove
  • HubSpot CRM
  • Join.Me
  • MiCloud Connect
  • Microsoft Outlook
  • NICE CXone
  • Natterbox
  • Outreach
  • Playbooks
  • Salesforce Sales Cloud
  • Skype for Business
  • Talkdesk
  • Truly
  • Velocify
  • Vonage Contact Center
  • XenCall
  • Zoom Meetings
  • Aircall
  • BlueJeans
  • Cisco Webex
  • ConnectAndSell
  • Dialpad
  • Five9
  • FrontSpin
  • Genesys Cloud
  • GoToMeeting
  • Groove
  • HubSpot CRM
  • Join.Me
  • MiCloud Connect
  • Microsoft Outlook
  • NICE CXone
  • Natterbox
  • Outreach
  • Playbooks
  • Salesforce Sales Cloud
  • Skype for Business
  • Talkdesk
  • Truly
  • Velocify
  • Vonage Contact Center
  • XenCall
  • Zoom Meetings