---
description: Get a quick and detailed side-by-side comparison for ServiceTitan vs Dusk FSM. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceTitan vs Dusk FSM Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Job Costing Software](/directory/1243/job-costing/software) > [ServiceTitan \<span\>vs\</span\> Dusk FSM](https://www.getapp.com.au/compare/104311/2037247/servicetitan/vs/intelligent-operations-platform)

# Compare ServiceTitan vs Dusk FSM

Canonical: https://www.getapp.com.au/compare/104311/2037247/servicetitan/vs/intelligent-operations-platform

> Detailed comparison between ServiceTitan and Dusk FSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceTitan | Dusk FSM |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 334 | 22 |
| **Starting Price** | - | USD 0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceTitan

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Employee Scheduling
- Job Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Timesheet Management
- Work Order Creation

### Dusk FSM

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Employee Scheduling
- Job Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Timesheet Management
- Work Order Creation

## Links

- [View ServiceTitan Profile](https://www.getapp.com.au/software/104311/servicetitan)
- [View Dusk FSM Profile](https://www.getapp.com.au/software/2037247/intelligent-operations-platform)
- [View Original Comparison](https://www.getapp.com.au/compare/104311/2037247/servicetitan/vs/intelligent-operations-platform)

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