---
description: Get a quick and detailed side-by-side comparison for ServiceTitan vs Salesforce Field Service. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceTitan vs Salesforce Field Service Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Job Costing Software](/directory/1243/job-costing/software) > [ServiceTitan \<span\>vs\</span\> Salesforce Field Service](https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning)

# Compare ServiceTitan vs Salesforce Field Service

Canonical: https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning

> Detailed comparison between ServiceTitan and Salesforce Field Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceTitan | Salesforce Field Service |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 325 | 33 |
| **Starting Price** | - | USD 50.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceTitan

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Supplier Management
- Work Order Creation

### Salesforce Field Service

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customer Database
- Customizable Reports
- Dispatch Management
- Document Management
- Invoice Management
- Job Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- Reminders
- Routing
- Scheduling
- Service History
- Supplier Management
- Work Order Creation

## Links

- [View ServiceTitan Profile](https://www.getapp.com.au/software/104311/servicetitan)
- [View Salesforce Field Service Profile](https://www.getapp.com.au/software/144011/field-service-lightning)
- [View Original Comparison](https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceTitan vs Salesforce Field Service Comparison | GetApp Australia 2026","description":"Get a quick and detailed side-by-side comparison for ServiceTitan vs Salesforce Field Service. GetApp will help you learn more about each of these software benefits and disadvantages.","url":"https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning","about":[{"@id":"https://www.getapp.com.au/software/104311/servicetitan#software"},{"@id":"https://www.getapp.com.au/software/144011/field-service-lightning#software"}],"breadcrumb":{"@id":"https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning#breadcrumblist"},"@id":"https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"ServiceTitan","description":"ServiceTitan is a field service management system that offers an all-in-one web-based solution for running businesses. ServiceTitan also offers an a tablet app to give technicians the tools they need to complete jobs and get the most value out of each customer. Key features include scheduling and dispatching calls, invoicing customers, processing payments in the field, pulling reports on business performance, and analyzing sales patterns.\n\nServiceTitan helps track performance of technicians and comfort advisers, including the use of leaderboards to encourage competition and drive more sales. The software pinpoints areas of business that can be improved, including how to identify specific training for the staff. Track which marketing channels are driving phone calls to help them get the most return on their investment. ServiceTitan also supports tracking unsold estimates, ensuring they never leave any revenue on the table.\n\nServiceTitan critically supports technicians in the field using either Android or iOS tablets that allow them to view their assigned jobs. It provides full GPS support to get them to the job on time, automatic job status updates so they never have to estimate how long a job took, view and add customer notes, create invoices, collect signatures and payment in the field, and give their customers the ability to see where the tech is and what they look like, adding that extra layer of trust and professionalism.\n\nServiceTitan also supports two-way SMS messaging between dispatchers and technicians, along with full job audit trails that let users find inefficiencies and even create custom workflows. It also offers scheduled custom reports, and set alerts for cancelled jobs and unbooked calls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6a5563fe-4ad3-4f38-a856-2f7af5f8e481.png","url":"https://www.getapp.com.au/software/104311/servicetitan","@id":"https://www.getapp.com.au/software/104311/servicetitan#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":325},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Salesforce Field Service","description":"Salesforce Field Service is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders, and gain real-time visibility into all field service operations. \n\nThes field service operations features allow organizations to create work orders, access knowledge articles, and track SLA compliance while on site. The platform includes intelligent schedule optimization tools that automatically assign jobs to the correct resource based on location, skills, time, and other customizable rules. The software also equipment and personnel tracking. \n\nWith the Salesforce Field Service mobile app, businesses can manage their mobile workforce from remote locations. The dispatcher console enables managers to track service delivery and receive real-time alerts about ongoing projects, incidents, and operational performance. The platform also comes with AI-enabled image recognition capabilities that can identify assets and parts that need to be fixed or replaced.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc07fc84-6ce6-43f6-bb15-bcfef2146bd8.png","url":"https://www.getapp.com.au/software/144011/field-service-lightning","@id":"https://www.getapp.com.au/software/144011/field-service-lightning#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":33},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Job Costing Software","position":2,"item":"/directory/1243/job-costing/software","@type":"ListItem"},{"name":"ServiceTitan vs Salesforce Field Service","position":3,"item":"https://www.getapp.com.au/compare/104311/144011/servicetitan/vs/field-service-lightning","@type":"ListItem"}]}]}
</script>
