---
description: Get a quick and detailed side-by-side comparison for ServiceTitan vs BuildOps CRM+. GetApp will help you learn more about each of these software benefits and disadvantages.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceTitan vs BuildOps CRM+ Comparison | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Job Costing Software](/directory/1243/job-costing/software) > [ServiceTitan \<span\>vs\</span\> BuildOps CRM+](https://www.getapp.com.au/compare/104311/128511/servicetitan/vs/shark-byte-crm)

# Compare ServiceTitan vs BuildOps CRM+

Canonical: https://www.getapp.com.au/compare/104311/128511/servicetitan/vs/shark-byte-crm

> Detailed comparison between ServiceTitan and BuildOps CRM+. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceTitan | BuildOps CRM+ |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 325 | 6 |
| **Starting Price** | - | USD 75.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### ServiceTitan

- CRM
- Client Tracking
- Commercial/Industrial
- Contact Database
- Contract/License Management
- Cost Database
- Cost Estimating
- Customer Database
- Customizable Reports
- Customizable Templates
- Dispatch Management
- Job Costing
- Job Management
- Labor Rates
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling

### BuildOps CRM+

- CRM
- Client Tracking
- Commercial/Industrial
- Contact Database
- Contract/License Management
- Cost Database
- Cost Estimating
- Customer Database
- Customizable Reports
- Customizable Templates
- Dispatch Management
- Job Costing
- Job Management
- Labor Rates
- Project Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling

## Links

- [View ServiceTitan Profile](https://www.getapp.com.au/software/104311/servicetitan)
- [View BuildOps CRM+ Profile](https://www.getapp.com.au/software/128511/shark-byte-crm)
- [View Original Comparison](https://www.getapp.com.au/compare/104311/128511/servicetitan/vs/shark-byte-crm)

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